Sign in Subscribe

Mining Privacy Notice

Our commitment to transparency and data privacy

Our team has a strong commitment to transparency and open communication with our customers and the community. Since we started building our products, we’ve openly shared details about our product principles, our progress, and how we make the decisions in our product. Part of this commitment also means being clear and upfront about the data we collect  and why.

The following Privacy Notice details your privacy rights, what types of information we’ll collect from you, why we need it, how we protect it, and how long we retain it for, so you can decide whether or not you want to interact with our website or use our product.

Effective Date: May 7, 2024

This Privacy Notice describes how Block, Inc., its affiliated and associated entities (collectively, ‘Block’, ‘we’, and ‘us’) collects, uses, discloses, transfers, stores, retains, or otherwise processes your personal data in association with your interaction with our websites, your participation in a product beta, or purchase and/or use of our product (collectively the “Service(s)”). 

I. Information Collection & Use

We will collect information about you when you provide it to us directly, when you participate in a beta, and we collect some data when you interact with the Services. 

If you decline to provide us with your personal data, or do not consent where we rely upon it, we may not be able to proceed with entering into and fulfilling some of our Services. This includes providing your personal data to ship our product to you, or to respond to a support request. 

The following table provides more information about the different categories and examples of personal data that we collect from you or through interaction with our services, how we use such data, and who we share your data with. We have also outlined the lawful bases that apply as prescribed under the General Data Protection Regulation and UK General Data Protection Regulation:

II. When and with whom we share your information

In order to safeguard your personal data, we have implemented stringent access controls that limit the number of individuals within our team who can directly access any of your directly identifiable personal information, such as your name and email. This restriction is limited to a specific subset of our team, who require this information to communicate with you and help fulfill your order and provide ongoing services to you (e.g. our Logistics team); or who require the information to comply with applicable laws (e.g. our Compliance team).

We share any data specified in the table above with the following third parties/platforms for the purposes specified here:

  • Our affiliates and group companies: Our Mining team is part of Block, Inc. and its affiliated and associated entities. We have offices and we carry out daily business operations from various locations in Europe and in the United States. We may share your data with our affiliated companies, which we rely on to provide, maintain, and improve our services for the purposes outlined in this Privacy Notice. 
  • Processors (service providers): We engage third party service providers (as outlined in the table above) which process personal data on our behalf and according to our instructions. Our written agreements set out our mutual obligations and responsibilities, including technical and organizational measures which the processors need to adopt to adequately protect the personal data they process on our behalf. 
  • Law enforcement and other public and private agencies: We may share your personal data with law enforcement agencies, government agencies, officials, or other authorities or third parties pursuant to a subpoena, court order, or other legal process requirement if we believe that disclosure is necessary to comply with any applicable law, regulation, legal process or governmental request.

The table in Section I above further outlines which categories of personal information we share with different third party processors. 

We may also de-identify your data, and combine and aggregate your de-identified information with other information in a way that it no longer enables your identification and share that de-identified, aggregated information publicly with other third parties not mentioned above (e.g. we may publically share statistics around the performance of our Services). Although we disclose your personal information to third parties as described above, we do not sell your personal information to third parties. 

III. How long we will keep your information

We will store your personal information, in a form which permits us to identify you, for no longer than is necessary for the purpose for which the personal information is processed, and in any case, no longer than 7 years. We may retain your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it. Once the retention periods applicable to your personal information expires, we will otherwise take steps to delete or anonymize personal data where we no longer have a lawful basis to retain your personal information. Otherwise, we will seek to delete your personal information within a reasonable timeframe upon request.

IV. How we use Cookies and Similar Technologies

Consistent with local law, we and our third party partners may collect information about your activities on our website, as outlined in the table in Section I. We may do so by the use of cookies and similar technologies, such as APIs, pixels, web beacons, and web server logs (together “web tracking technologies”).  We use these web tracking technologies to help us:

  • Understand who is interested in our product and services. 

We set some of these web tracking technologies ourselves, but others are set by third parties who deliver services on our behalf. For example, we may use other companies’ web analytics services (described in the “Third-Party Analytics Services” section below), which use web tracking technologies to help us evaluate how customers use our website. 

You can manage how cookies and similar web tracking technologies are set from our website and the websites of our third party partners by visiting our Cookie Settings here. Your browser can also alert you when cookies are placed on your device, and how you can stop or disable them via your browser settings. More information on how to manage these settings on common browsers and devices are below.

If you use a mobile device, you can manage how your device and browser share certain device data by changing the privacy and security settings on your mobile device.

V. Third Party Analytics Services. 

Our analytics providers help us with our online services, such as Google Analytics. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze how you use our online services. We may disclose your information (as outlined in the table in Section I) to these analytics providers, and other service providers who use the information to help us figure out how you and others use our website.

You can manage your third party analytics services preferences from Block by clicking “Your Privacy Choices” in the footer of this page.

You can also learn more about Google Analytics and to opt-out directly from Google, by visiting https://marketingplatform.google.com/about/ or https://support.google.com/analytics/answer/181881?hl=e.

VI. Your Rights and Choices

Depending on the jurisdiction in which you reside, you may be entitled under applicable law to request:

  • To be provided with access to your personal data held by us;
  • To request that your data be transferred to a third party (data portability);
  • To request the rectification or erasure of your personal data held by us;
  • To request that we cease or restrict processing your data;
  • To request to ask us to correct your personal information held by us, including where you believe it is not accurate, complete, up to date, or relevant.
  • To object to profiling activities based on our own legitimate interests; and
  • In addition, where you have provided your consent to our processing of your personal data you can withdraw this at any time. If we process your information on the basis of your consent and you withdraw your consent, this does not affect the lawfulness of the processing prior to your withdrawal.

You will not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

In order to exercise your rights (including the right to withdraw your consent), you can email mining@block.xyz. We may need to verify your identity before granting access or otherwise changing or correcting your information. You may also designate an authorized agent to make a request on your behalf as permitted under law, though before we process that request, we will require that you provide the authorized agent written permission to do so and verify your identity directly with us.

Please note that when you make a request to exercise your rights, we may require that you provide information and follow procedures so that we can verify you are making a request regarding your own data. If we are able to verify your request, we will process it.

We will assess any request to exercise these rights on a case-by-case basis to see if we are able to fulfill your request. We will respond to your request within the periods required by applicable data protection law. However, we may not always be able to comply fully with your request. We will notify you in that event.

If you are dissatisfied with our response, you have a right to make a complaint to your local privacy authority by clicking on the applicable links. 

  • Office of the Privacy Commissioner of Canada: here
  • UK Information Commissioner’s Office: here
  • EU residents can find their local privacy authority here

If you need help finding your local privacy authority and it's not linked above, please contact us for assistance at mining@block.xyz.

You may also manage your cookie preferences by clicking “Your Privacy Choices” in the footer of this page.

VII. International Data Transfers

We operate in many countries, and we (or our service providers) may move your data and process it outside the country where you live. We use third-party service providers to process and store your information in the United States, the EU, and Japan. When we transfer your personal data to our affiliates outside the EU, we make use of standard contractual clauses (which have been approved by the European Commission) to help ensure your information is afforded a high standard of protection, and that your privacy rights can be vindicated. 

If you wish to obtain further details regarding the contractual arrangements we enter into to protect your personal data when it is transferred outside the EU, you may do so by contacting us at mining@block.xyz. You can also access the standard contractual clauses approved by the European Commission at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.

VIII. Data Security

We do a lot to keep your data safe. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers, as described above. Your personal information will be accessible by a limited number of our employees, contractors and service providers who require access for the purposes described in this Privacy Notice.

IX. Note about Children’s Privacy

Our Services are general audience services not directed at children under the age of 18. We do not knowingly collect, share, or sell any information from children under the age of 18. 

X. Changes to this Privacy Notice

We reserve the right to change this Privacy Notice from time to time, as may be required. We will provide you with reasonable prior notice of any material changes in how we use your information, including by email if you have provided one. If you disagree with these changes, you may cancel your account at any time. Any amendments will be published by posting a revised version of the Privacy Notice and updating the “Effective Date” above. The revised version will be effective on the “Effective Date” listed.

XI. How to Contact Us

If you have any questions or concerns regarding this Privacy Notice, please reach out to us via mining@block.xyz. If you would like to speak to the EU Data Protection Officer, please address your communication for the attention of the Data Protection Officer.